Nurse Practitioner, Karina Hurley, took a lot of time to explain the results of my blood panel/lab works, answered my questions about my digestive issues, medications and supplements, and gave me a very clear explanation of all the health tests I've had in the past 18 months. I felt so much better after my annual check up!
Dr Murray is the best medical provider I've ever had and I've been a patient of his for about 20+ years! He continues to be and has always been a sincere, caring Dr with expert knowledge. While being very personable,, he's also very professional. His nurse is also excellent.
Dr. Lim is always extremely professional and welcoming. She is always willing to answer any questions I may have and potential solutions or options. Everyone at the front desk as well as the nurses are all extremely personable and friendly and do their jobs exceptionally.
Provider was very attentive to my concerns and gave me thoughtful information and answered all my questions. Very polite, understanding and friendly in her appointment with me.
I am very happy I found Jennifer Gillis. She is very thorough, compassionate, and caring nurse practitioner. So thankful
to have her taking care of my medical needs.
Dr. Cooper explains everything well. I fully understand my health status. He answers all questions that I have. I consider him excellent doctor. Glad I go to him.
This provider new and I have only visited her twice. We have not communicated much about my health I hope in the future we will be able to discuss more about my health
Karina is AMAZING!!! I love her care, concern and knowledge. My wife wishes Karina was her primary! Ive seen a LOT of doctors and she is head and shoulders above them all!
Jennifer Gillis, APRN is an amazing provider! I worked alongside her and saw how much she cares for her patients which is why I chose her as my PCP. Not only is she extremely caring but she is also VERY knowledgeable. Jennifer is very easy to talk to as well. I would rate her 100/10!
my provider has been outstanding! she has helped me gain more trust and confidence in her and my new care team in this state through each visit with her, and im deeply grateful for it. ive been through many care teams in my home state, had a few members of tge team who were above and beyond, but now ive finally found a care teams that sees me as a human and its helping me grow immensely on my health journey. i have so much gratitude.
My provider, Dr. Murray, explains lab reports extremely well, interprets lab reports and possible consequences, extremely well and he demonstrates concern for my health. He is the best Doctor in this medical system.
Karina Hurley is one of the best doctors I have ever seen. She takes her time to go over all information and answers all questions. If there are any concerns she will address them with me. She is compassionate about her job and how she cares for her patients.
Excellent provider and is very tuned in to my issues Excellent provider and willing to answer questions and point me in the right direction. Very personable and listens attentively.
The changed to this PCP provider as my PCP & couldn’t be happier. She is always there when I need her & explains so well !!! I have recommended her to other family & close friends 🤗
I was so impressed with Dr. Cooper. I would definitely recommend him to my family and friends. He was a pleasure to talk with and share information with.
These folks are the best kind caring I have a special needs son and I will never go any where else they as concerned as I am about my son I give them a A+++++ outstanding folks
Dr. Steptoe has been my primary care physician for more than 25 years. He is an outstanding provider; intelligent with excellent communication skills; a competent professional with a compassionate demeanor. I highly recommend him.
Excellent - always have been! Best run doctor’s office I have ever been to. Very responsive and always timely! Dr. Rogers has been an amazing advocate for our family and is an excellent Doctor!
Dr. Rogers listens to what is being said and he doesn’t rush the time spent with me. I honestly believe he cares, and that is extremely hard to find in a healthcare provider in this day and time. The compassion he shows is indicative of the man he truly is. For that, I am very grateful.
I followed NP Gillis from her last practice because she is kind, caring and genuine! I feel she truly has my best interest at heart when making suggestions and recommendations for my treatments. Her aide is awesome as well. I wish I remembered her name. All staff was very friendly also.
Dr. Kirk Steptoe has been my doctor for over 20 years and he has been wonderful for me. He explains problems and solutions easily, in terms I can understand. I feel he really cares for my well-being. He’s the best!!
Mrs. Karina Hurley did an excellent job of explaining my recent kidney infection and on going plan for surgery and the expected healing process going forward.
Doctor Mathias is a gift as my health care provider. She is patient, kind and always has my best interest for my health care. I am never rushed through an appointment and I truly appreciate the time and attention she always provides. I am grateful that she is my doctor.
Dr. Steptoe is great, easy to talk to, caring , explains all the test results. From the time you walk in till you leave, you are treated with respect, everyone is friendly and very courteous. I know I am well taken care of. Thanks
Dr. Steptoe is wonderful and he spends an amazing amount of time with me to go over lab work, answer questions, and other physician visits’ records before even doing the physical exam.
The staff at Internal Medicine are great! Dr. Rogers, lab technicians, the staff who answers calls and makes appointments and takes messages are ALL so caring, kind, and knowledgeable ❤️❤️
Dr Steptoe , his nurse , and the office staff are exceptional in the roles they have. I have great confidence in them.
Dr Steptoe does a great job keeping up with current medical info and studies and quotes the findings for me to see the options and reasoning for decisions .
He has helped me a lot .
Dr Murray and his nurse always provide me with the best care. They are genuinely concerned about my health. They provide me with all the info I need and answer any questions I may have.
I was seen by Dr Steptoe. I was a work in due to an episode that I had. Dr Steptoe was kind, listened and explained to me what he thought may have happened but has ordered some tests as a precaution. Very nice and attentive
Dr. Cooper is a superb clinician and and I amazing human being. It takes time to educate, explain, offer alternatives, values patient autonomy. He is the best.
The doctor (male) that I was seen by was amazing! He excepted all my expectations, was prepared to share information and next steps, he displayed a genuine interest in meeting with me about my health care. I am eagerly looking forward to my next visit with this provider.
Great Customer Experience 10 out of 10!!!
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
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Download and fill out these patient forms before your appointment to spend less time in the waiting room.
Nurse Practitioner
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