I am very pleased with Dr Derrick and staff’s attention to my care and concern with my participation in decisions regarding my care.
They have always made my visits pleasant and rewarding.
I was seeing a physical therapist who recommended Dr. Derrick to me. She arranged the transition into care. I couldn’t be more grateful for the care I’ve received. Dr. Derrick is thorough and efficient. She listens and shows great care throughout the visit. I always have a good plan of care at the end of the visit.
Dr Desai is wonderful. Very compassionate and focused on the well being of your care. This was my first visit and I am beyond happy with this experience. I will highly recommend this provider to friends and family without any hesitation.
I always look forward to my visits with my doctor. She truly takes the time to understand me, and her attention to detail makes me feel cared for. Her warm and friendly approach makes all the difference, and I appreciate how personable and supportive she is during my visit.
Marisa Gentry, NP provided outstanding care. Solid recommendations offered through careful listening. Her dx and treatment advice were spot on. She is a pro!
Dr. Patterson is always very thorough explaining my lab results. She listens and answers my questions thoughtfully. She asks good follow up questions which shows genuine interest in my overall health care. As a patient I feel we have a great partnership and joint ownership of my health goals and wellbeing.
Dr. Derrick always listens, takes time to respond in a knowledgeable and positive way. We never feel rushed and have the greatest trust in all our medical concerns.
My care provider takes time making sure I’m doing my best.She is a very caring person.I know she is there for me.I’m a Army wife and had a lot of Dr.she is very good at her job
I am extremely pleased with the care Patricia M. Head has shown since becoming a patient of hers a few years ago. She takes her time in listening to what I am saying, thinking or feeling about my health issues. I never feel that she is trying to rush in or out of my appointment to get to the next patient. I genuinely feel that she cares for her patients and is vested in their health care and outcomes.
NP Head is so AWESOME and KNOWLEDGEABLE! I had a recent ER and short impatient stay, she was the only one out of my interaction with healthcare providers to explain the my labs and MRI results. She discuss a treatment plan and the appropriate medicine to relieve the pain I've been experiencing for weeks. She always provides professional, thorough and excellent care. I have recommended many to her and this organization.
Dr. Patterson and her staff are always attentive to listening to your concerns and addressing them accordingly. Bloodworm results are gone over in detail and you do not feel rushed. They will answer your questions about the results of test and explain in terms you can understand. Very professional , kind and caring.
Marissa is by FAR the best care provider I?ve ever worked with. She listens. She engages. She?s personable. She?s also extremely professional. She makes me not mind going to the doctor. Plus I trust her. I?m grateful for the care she provides.
Ms. Patricia Head is a wonderful person she talks with me and tells me about what is good and things I need to have done for my health . She also has a wonderful heart she really cares about her patience I would recommend her to anyone and I have.
I appreciate the care I recieve at this facility and would recommend it to everyone I know. Patricia Head treats myself and my husband and we are happy. I think we will stay....we also appreciate her nurse..[...]. She is always kind and very helpful.Thank you
Michele Head is an amazingly thorough, professional, knowledgeable, and compassionate PCP. There are very few people I'd make the trek to Irmo for from Forest Acres, but she is one of them.
Please respect patient time, it has become an habit that I always on time for appointments but don’t get call in until 30 minutes to 45 minutes later and when call in another 30 to 45 minutes wait. Please put that to consideration. Thanks
I love Hadyn Gause abd her approach to specific treatments for my health. She very professional, very kind, very warm and an overall great health care provider. She has an EXCELLENT team of medical personnel who care just as much as she does about the care of the patients. GREAT TEAM!!
We are very happy and grateful to have Hadyn Gause and her team as our provider Hadyn and [...] are on top of the multitude of issues I have and make sure all my doctors are in the loop
The always get right back with me extremely fast and the care and compassion they show is wonderful
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow 24 to 48 hours for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
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