Family Medicine
Providing a comprehensive range of services for children and adults, from checkups to treating minor injuries.
Appointments and Billing
- Office Number (803) 419-4949
- Fax (803) 419-6445
- Billing and Insurance (803) 791-2300
Locations
Northeast Columbia
About Spring Valley Family Practice
Focusing on knowing you and your medical history for the best treatment possible.
Services
- Preventative Care and Well Visits
- Same-Day Sick Appointments
- Women’s Health
- In-office Laboratory
- Minor Procedures
- On-Site X-Ray Services
- On-Site X-Ray Services
- Advanced Cardiac Diagnostics
- Diabetic and Weight Management
- On-Site General Ultrasound
- Pulmonary Function Testing
Occupational Health Program
Providing care to employees for on-site injuries.
Local businesses can participate in our occupational health program to get care for their employees’ on-site injuries. Call (803) 419-4949 for information.
Patient Reviews
Ratings and reviews are based on third-party surveys carried out by Press Ganey.
Our Doctors
Family Medicine
Family Medicine
Advanced Practice Providers
Advanced practice providers are highly trained medical professionals who help deliver patient care.
Chanelle Jackson MSN, APRN, FNP-BC
Nurse Practitioner
Family Medicine
Appointments
Complete eCheck-in with MyChart.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow 24 to 48 hours for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Referrals
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
Message Your Care Team in MyChart
School Excuses
School excuses will be issued at the provider’s discretion only when the patient has had an appointment, or the patient or parent/guardian (if a minor) calls the office during business hours on the day the patient is absent. If the patient is absent for more than two consecutive days, an office visit will be required to get an excuse for the absence.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
