Dr. William Strickland takes time to treat patients as individuals and listens to concerns, questions, and explanations with attentive patience. He always explains very clearly using analogies or examples to clarify understanding. He is diligent to follow-up and be certain that patients are responding to care and treatment and is willing to work us in whenever there is an unexpected issue. This is a phenomenal practice that I highly recommend to others.
Provider is very attentive to my needs and concerns. It’s hard to find a Provider who listens to your concerns and comes up with a plan that is attainable
Dr. Bailey addressed my primary concern and then he counseled me about my [...]. He expressed genuine concern and offered me logical, practical advice. He took extra time with me because he knows the background of the situation. He was empathetic and kind.
Dr Strickland is such a personable and caring doctor. He makes each patient feel as if he/she is the only patient he has while efficiently assessing the situation. Then he calmly guided the patient through the best possible treatment. We highly recommend this exceptional young man!
My NP is great! Takes time to review my chart before visit and keep up with hall my current other oncology doctors and hospital visits . She has a very comforting way that makes me feel at ease.
Dr. Strickland and his team of professionals have always been there for me, giving me the medical advice to keep me on the path to staying healthy and living the best possible life I can. I thank God for sending me to them.
Ms. Davison is truly sent from above. Since becoming my provider, she has consistently shown genuine compassion and care for both me and my health. She takes the time to listen and makes me feel supported, which I truly appreciate. I?m very grateful for her dedication to my well-being.
Cares and listen to my concerns and never talks down to you make you feel like you’re talking to a friend
I would recommend this provider to anyone that is looking for a new provider
Mrs. Hilton is an excellent physician. I think she is honestly the best physician I ever had. She listens and take cares of my medical concerns. I had an infection in my left middle finger that swollen up. Today the swelling went down and I no longer have a fever. Making an appointment was very quick. Clean facility, and excellent support staff.
After having a fear of the doctors office for nearly 10 years, this was a great experience. I did not expect to be treated with such compassion, understanding, and genuine respect from the staff. They took my anxiety seriously and made the experience great! Also shout out to whoever was doing the bloodwork — they made the process painless and were extremely nice!
My visit with Dr. Hilton was frankly the best care visit I have had in ny life. I am quite used to feeling brushed aside or rushed by doctors. I feel Dr. Hilton was very careful and intentional in her questions while establishing care; and was happy to answer questions regarding my existing health concerns.
Doctor did not really display of real care. This was a 1st visit and she seemed distant. Didn’t really try to extract pertinent info. Felt disappointed and no personal connection. Just robot like and little attempt to really get to know me. I had expected more of a caring attitude. I just told myself it was I was a new patient and she hadn’t established a bedside manner especially after telling her of the fear I have of doctors and a recent bad experience.
I feel that she doesn’t take the time to get to know me as her patient I just feel like I’m another body in here. I feel that she isn’t very empathetic and if she is, she does not express it or show it and does not try to understand me and where I am coming from.
Everyone I saw was very nice and Attentive. I saw several people because I am having back surgery next month and I had to have several tests performed. All of the people were very nice and they all offered caring words for me for my surgery.
Love our doctor, she has grown on us. We trust her for all our care as well as Lexington Family Practice and hospital. You just do better and provide great care.
As soon as seven days before an appointment, you can complete eCheck-in through MyChart. You can update information and electronically sign documents before your appointment to make the check-in process faster.
Arrive 15 minutes before your appointment.
Come early to update any necessary information. If you arrive more than 10 minutes after your appointment time, we may ask you to reschedule.
Let us know as soon as possible if you have to cancel.
Please do your best to cancel at least 24 hours before your appointment. If you cancel three times without advance notice, we may dismiss you from our practice.
Payment will be due at the time of your appointment.
Payment is due the day of service, including copayments, coinsurance and any other charges. If your care isn't covered by insurance, you are entitled to a 50% discount.
Please contact our billing department in Customer Service for assistance with your account at (803) 791-2300.
Prescription Refills
Call and leave a message with your name, date of birth, prescription and strength, along with your doctor’s name and your pharmacy’s name and number. Allow one to two business days for us to process the refill. We won't contact you about the request unless there is a problem.
We cannot refill some prescriptions.
You may be required to see your provider before we can refill your medication. We also do not accept refill requests from local or mail-order pharmacies—you must request these refills.
Lab/Test Results
You can receive timely notifications and view lab results from tests you’ve had done through MyChart. Test results should be available within 7 to 10 business days.
Allow up to 7 days for your referral to go through. Once it does, our office or the specialist's office will call you with your appointment information. If you make your own appointment, please let us know as soon as possible so we can obtain any prior authorizations that may be required.
Forms
Due to the volume of forms we process, please allow up to 10 business days for us to complete them. There may also be a charge for completing your form, or your provider may require that you come in for an office visit for assistance in completing your form.
Immunization Records
Please allow up to two business days on all immunization record requests. If you must call our office for an immunization record, you may be asked to leave a message with the patient’s name, birth date, and contact phone number.
School/Work Excuses
School/work excuses will be issued at the provider’s discretion only when the patient has had an appointment.
Questions for Your Care Team
You can exchange messages with your providers and read doctor’s notes from recent visits in MyChart. Keep messages short and to the point. We will get back to you as soon as possible.
After hours there will be an on-call provider who will be available for urgent needs that cannot wait until the next business day. If an emergency occurs after hours, please have paper, pencil and pharmacy phone number available. Prescription refills will not be handled by the on-call provider nor will pain medications, controlled substances or antibiotics be prescribed to your pharmacy.
Lexington Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Spend Less Time Waiting
Download and fill out these patient forms before your appointment to spend less time in the waiting room.
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